Terms and Conditions

1. Definitions

In these Terms and Conditions:

• "Service" refers to the AI consulting and integration services provided by Devata Synth
• "User" or "Client" refers to any individual or organization engaging with our services
• "We", "Us", or "Our" refers to Devata Synth
• "Website" refers to our online platform accessible at devaton.biz
• "Agreement" refers to these Terms and Conditions plus any service-specific contracts

2. Acceptance of Terms

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2.1 Age Requirement

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you meet this age requirement.

2.2 Capacity to Contract

You represent that you have the legal authority to enter into this Agreement on behalf of yourself or the organization you represent.

3. Service Description

Devata Synth provides AI consulting and integration services including:

• AI Awareness Executive Briefings
• AI-Assisted Customer Experience Design
• Full-Scale AI Transformation Partnerships
• Related consulting and advisory services

Specific service details, scope, and deliverables will be outlined in individual service agreements.

4. User Responsibilities

4.1 Acceptable Use

You agree to use our services in compliance with all applicable laws and regulations. You will not:

• Use our services for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services or servers
• Transmit malicious code or harmful materials
• Misrepresent your identity or affiliation

4.2 Information Accuracy

You agree to provide accurate, current, and complete information when engaging with our services and to update such information as necessary.

4.3 Collaboration Requirements

For consulting engagements, you agree to provide reasonable access to relevant personnel, systems, and information necessary for service delivery.

5. Intellectual Property

5.1 Our Intellectual Property

All content on our website and in our service materials, including text, graphics, logos, and methodology, is the property of Devata Synth and protected by Thai and international intellectual property laws.

5.2 License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose. This license does not include any right to:

• Resell or commercialize our services
• Modify or create derivative works
• Reverse engineer our methodologies
• Remove proprietary notices

5.3 Client Materials

You retain ownership of any materials you provide to us. By providing materials, you grant us a license to use them solely for the purpose of delivering services.

6. Payment Terms

6.1 Pricing

Service fees are as published on our website or as agreed in individual service contracts. All prices are in Thai Baht (฿) unless otherwise specified.

6.2 Payment Methods

We accept payment via bank transfer and other methods as specified in your service agreement. Payment terms will be outlined in your specific engagement contract.

6.3 Refund Policy

Refunds are handled on a case-by-case basis. For executive briefings, cancellations made at least 7 days prior to the first session are eligible for full refund. For ongoing consulting engagements, refund terms will be specified in the service agreement.

7. Service Delivery

7.1 Scope and Timeline

Service scope, deliverables, and timelines will be outlined in individual service agreements. We will make reasonable efforts to meet agreed timelines but are not liable for delays caused by factors outside our control.

7.2 Changes to Scope

Any changes to agreed scope must be documented in writing and may result in adjusted timelines and fees.

7.3 Confidentiality

We maintain strict confidentiality regarding client information and project details. Confidentiality terms will be detailed in individual service agreements.

8. Disclaimers

8.1 Service "As Is"

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

8.2 No Guarantee of Results

While we strive for excellence, we cannot guarantee specific business outcomes or results. AI implementation success depends on numerous factors including client resources, market conditions, and organizational commitment.

8.3 Professional Advice

Our services constitute consulting advice based on our expertise and experience. They do not constitute legal, accounting, or other professional advice. You should consult appropriate professionals for such advice.

9. Limitation of Liability

To the maximum extent permitted by Thai law, Devata Synth shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, or business opportunities
• Data loss or corruption
• Third-party claims

Our total liability for any claims arising from our services shall not exceed the fees paid for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Devata Synth, its officers, employees, and contractors from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content or materials you provide

11. Termination

11.1 By Either Party

Either party may terminate a service engagement as specified in the individual service agreement. Generally, termination requires written notice as outlined in the contract.

11.2 Effect of Termination

Upon termination, you must cease using our services and materials. Sections of these Terms that by their nature should survive termination will remain in effect.

11.3 Immediate Termination

We reserve the right to immediately terminate access to our services if you violate these Terms or engage in fraudulent or illegal activities.

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of Thailand. Any disputes will be subject to the exclusive jurisdiction of the courts of Thailand.

12.2 Informal Resolution

Before pursuing formal legal action, we encourage you to contact us to seek an informal resolution of any disputes.

12.3 Mediation

If informal resolution is unsuccessful, parties agree to attempt mediation before pursuing litigation.

13. General Provisions

13.1 Entire Agreement

These Terms, together with any service-specific agreements, constitute the entire agreement between you and Devata Synth regarding use of our services.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

13.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

13.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

13.5 Notices

Notices to Devata Synth should be sent to [email protected]. We will provide notices to you at the contact information you have provided.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website with an updated "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the modified Terms. Material changes will be communicated via email to active clients.

15. Contact Information

For questions about these Terms and Conditions, please contact us at: